{"id":20480,"date":"2023-04-28T15:07:33","date_gmt":"2023-04-28T15:07:33","guid":{"rendered":"https:\/\/www.zillian.co.ao\/\/?page_id=20480"},"modified":"2023-06-29T22:49:18","modified_gmt":"2023-06-29T22:49:18","slug":"portal-de-gestao-de-pedidos","status":"publish","type":"page","link":"https:\/\/www.zillian.co.ao\/pt\/portal-de-gestao-de-pedidos\/","title":{"rendered":"Portal de Gest\u00e3o de Pedidos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20480\" class=\"elementor elementor-20480\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7ce239 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"f7ce239\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c66a143 jltma-glass-effect-no\" data-id=\"c66a143\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63fa912 elementor-widget__width-inherit elementor-widget-tablet__width-initial jltma-glass-effect-no elementor-widget elementor-widget-wgl-double-heading\" data-id=\"63fa912\" data-element_type=\"widget\" data-widget_type=\"wgl-double-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wgl-double-heading\"><h5 class=\"dblh__title-wrapper\"><span class=\"dblh__title dblh__title-1\">Como Fazemos<\/span><\/h5><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-de2abc7 elementor-section-content-middle elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"de2abc7\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1dc2c64 jltma-glass-effect-no\" data-id=\"1dc2c64\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8e96573 jltma-glass-effect-no elementor-widget elementor-widget-spacer\" data-id=\"8e96573\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ee3c1b elementor-widget__width-inherit elementor-widget-tablet__width-inherit jltma-glass-effect-no elementor-widget elementor-widget-wgl-double-heading\" data-id=\"3ee3c1b\" data-element_type=\"widget\" data-widget_type=\"wgl-double-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wgl-double-heading\"><div class=\"dblh__subtitle\">Como Fazemos<\/div><h5 class=\"dblh__title-wrapper\"><span class=\"dblh__title dblh__title-1\">Portal de Gest\u00e3o de Pedidos<\/span><\/h5><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-abe3e0d elementor-widget-tablet__width-initial elementor-widget-mobile__width-inherit jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"abe3e0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p class=\"p1\">Sabemos da import\u00e2ncia de <strong>\u201cestar l\u00e1\u201d<\/strong> quando o nosso cliente precisa e de responder atempadamente \u00e0s suas solicita\u00e7\u00f5es e com a qualidade esperada.<\/p><p class=\"p1\">Os sistemas tradicionais de e-mail nem sempre permitem uma gest\u00e3o eficaz da qualidade de servi\u00e7o. A Zillian disp\u00f5e de uma <strong>solu\u00e7\u00e3o tecnol\u00f3gica que nos permite definir e controlar os prazos de resposta<\/strong>, auditar a qualidade do nosso atendimento e avaliar o desempenho das nossas equipas, relativamente a todos os pedidos que nos chegam.<\/p><p class=\"p1\">A qualquer momento, os nossos clientes podem<strong> aceder online ao nosso Portal de Gest\u00e3o de Pedidos e verificar o estado de cada pedido<\/strong>, visualizar todo o hist\u00f3rico de comunica\u00e7\u00f5es relacionadas e, caso pretendam, gerar novos pedidos e responder a pedidos existentes, caso n\u00e3o possam ou n\u00e3o pretendam faz\u00ea-lo por e-mail.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8320c23 elementor-section-full_width elementor-section-height-default elementor-section-height-default jltma-glass-effect-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"8320c23\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-121fd14 jltma-glass-effect-no\" data-id=\"121fd14\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b3613f a-tabletcenter a-mobileleft jltma-glass-effect-no elementor-widget elementor-widget-wgl-button\" data-id=\"6b3613f\" data-element_type=\"widget\" data-widget_type=\"wgl-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a  class=\"wgl-button btn-size-sm\" role=\"button\" href=\"\/#popmake-17431\"><div class=\"button__content \"><span class=\"button__text\">SAIBA MAIS<\/span><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-049042f jltma-glass-effect-no\" data-id=\"049042f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb652d0 a-tabletcenter a-mobileleft elementor-widget-icon-box wgl-icon-box jltma-glass-effect-no elementor-widget elementor-widget-wgl-button\" data-id=\"eb652d0\" data-element_type=\"widget\" data-widget_type=\"wgl-button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<a  class=\"wgl-button btn-size-sm\" role=\"button\" href=\"https:\/\/desk.zillian.co.ao\/portal\/pt\/myarea\" target=\"_blank\"><div class=\"button__content align-icon-left\"><div class=\"media-wrapper icon-wrapper\"><span class=\"wgl-icon\" ><i class=\"icon elementor-icon far fa-user\" aria-hidden=\"true\"><\/i><\/span><\/div><span class=\"button__text\">Portal de Gest\u00e3o de Pedidos<\/span><\/div><\/a>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-32ebc14 jltma-glass-effect-no\" data-id=\"32ebc14\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27cb59f jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"27cb59f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"800\" height=\"971\" src=\"https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2022\/09\/portais_1-1.jpg\" class=\"attachment-full size-full wp-image-16463\" alt=\"\" srcset=\"https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2022\/09\/portais_1-1.jpg 800w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2022\/09\/portais_1-1-247x300.jpg 247w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2022\/09\/portais_1-1-768x932.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e32204e elementor-reverse-tablet elementor-reverse-mobile elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"e32204e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-71d9422 jltma-glass-effect-no\" data-id=\"71d9422\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61ff4fe elementor-widget__width-inherit elementor-widget-tablet__width-initial jltma-glass-effect-no elementor-widget elementor-widget-wgl-double-heading\" data-id=\"61ff4fe\" data-element_type=\"widget\" data-widget_type=\"wgl-double-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"wgl-double-heading\"><div class=\"dblh__subtitle\">Como Fazemos<\/div><h5 class=\"dblh__title-wrapper\"><span class=\"dblh__title dblh__title-1\">Aplica\u00e7\u00e3o Zillian<\/span><\/h5><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ebfde1 elementor-widget__width-inherit jltma-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"1ebfde1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p class=\"p1\">Se j\u00e1 \u00e9 nosso cliente, fa\u00e7a o download da nossa App<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e401ee7 elementor-section-boxed elementor-section-height-default elementor-section-height-default jltma-glass-effect-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"e401ee7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-44f6aad jltma-glass-effect-no\" data-id=\"44f6aad\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50bedbe jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"50bedbe\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/play.google.com\/store\/apps\/details?id=gisapp.myzillian&#038;pli=1\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"2540\" height=\"736\" src=\"https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg.png\" class=\"attachment-full size-full wp-image-20840\" alt=\"\" srcset=\"https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg.png 2540w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg-300x87.png 300w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg-1024x297.png 1024w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg-768x223.png 768w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg-1536x445.png 1536w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg-2048x593.png 2048w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2023\/05\/Google_Play_Store_badge_EN.svg-18x5.png 18w\" sizes=\"auto, (max-width: 2540px) 100vw, 2540px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c50783a jltma-glass-effect-no elementor-widget elementor-widget-image\" data-id=\"c50783a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/apps.apple.com\/pt\/app\/myzillian\/id6448471059?l=pt\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"354\" src=\"https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2021\/07\/itunes-app-store-logo-1024x354-1.webp\" class=\"attachment-full size-full wp-image-20829\" alt=\"\" srcset=\"https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2021\/07\/itunes-app-store-logo-1024x354-1.webp 1024w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2021\/07\/itunes-app-store-logo-1024x354-1-300x104.webp 300w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2021\/07\/itunes-app-store-logo-1024x354-1-768x266.webp 768w, https:\/\/www.zillian.co.ao\/wp-content\/uploads\/2021\/07\/itunes-app-store-logo-1024x354-1-18x6.webp 18w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Como Fazemos Como Fazemos Portal de Gest\u00e3o de Pedidos Sabemos da import\u00e2ncia de \u201cestar l\u00e1\u201d quando o nosso cliente precisa e de responder atempadamente \u00e0s suas solicita\u00e7\u00f5es e com a qualidade esperada. Os sistemas tradicionais de e-mail nem sempre permitem uma gest\u00e3o eficaz da qualidade de servi\u00e7o. A Zillian disp\u00f5e de uma solu\u00e7\u00e3o tecnol\u00f3gica que nos permite definir e controlar os prazos de resposta, auditar a qualidade do nosso atendimento e avaliar o desempenho das nossas equipas, relativamente a todos os pedidos que nos chegam. A qualquer momento, os nossos clientes podem aceder online ao nosso Portal de Gest\u00e3o de Pedidos e verificar o estado de cada pedido, visualizar todo o hist\u00f3rico de comunica\u00e7\u00f5es relacionadas e, caso pretendam, gerar novos pedidos e responder a pedidos existentes, caso n\u00e3o possam ou n\u00e3o pretendam faz\u00ea-lo por e-mail. SAIBA MAIS Portal de Gest\u00e3o de Pedidos Como Fazemos Aplica\u00e7\u00e3o Zillian Se j\u00e1 \u00e9 nosso cliente, fa\u00e7a o download da nossa App<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","om_disable_all_campaigns":false,"loftloader_page_shortcode":"","footnotes":""},"class_list":["post-20480","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.zillian.co.ao\/pt\/wp-json\/wp\/v2\/pages\/20480","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zillian.co.ao\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.zillian.co.ao\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.zillian.co.ao\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zillian.co.ao\/pt\/wp-json\/wp\/v2\/comments?post=20480"}],"version-history":[{"count":0,"href":"https:\/\/www.zillian.co.ao\/pt\/wp-json\/wp\/v2\/pages\/20480\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.zillian.co.ao\/pt\/wp-json\/wp\/v2\/media?parent=20480"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}